Quality Manager
Website ABB Limited
Your Role and Responsibilities
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. We’re looking for a dynamic Quality Manager to lead and embed our quality strategy across factory operations, supply chain, and customer interfaces. This pivotal role, based in Napier, Hawke’s Bay, is focused on building a strong quality culture, implementing robust systems, and ensuring compliance with international standards while also inspiring and developing a high-performing team.
ABB’s Smart Power facility is a global centre of excellence for power conditioning technologies, specializing in the research, development, and manufacturing of advanced solutions. This year, we were proud to be named Exporter of the Year at the ExportNZ ASB Hawke’s Bay Export Awards and to receive the Ziwi Excellence in Innovation Award.
Work model : Onsite
Location : Napier, Hawkes Bay, New Zealand.
Job Type : Full time
Key Responsibilities
– Deploy and lead the local quality strategy in alignment with ABB’s global quality management system, ensuring a strong quality culture and sustainable operations.
– Lead and develop a high-performing quality team, fostering a culture of accountability, collaboration, and continuous learning.
– Drive continuous improvement through robust root cause analysis, data analytics, and preventive actions to achieve zero-defect performance.
– Execute effective audit programs to assess compliance with ISO, UL, and ABB’s QWINS standards, ensuring certification requirements are met.
– Champion customer-focused quality management, embedding voice-of-the-customer into processes and driving resolution of customer cases through corrective actions.
– Act as a process owner/sponsor for assigned quality systems and tools, leading implementation, monitoring progress, and driving continuous improvement.
– Collaborate across functions to ensure quality is embedded in product and process design, and that risks and solutions are evaluated from a customer/stakeholder perspective.
– Coach and mentor team members, identifying development opportunities and supporting career growth within the quality function and broader operations.
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters—because the progress we make here creates real impact out there.
Qualifications for the Role
– Extensive experience in quality management, ideally within manufacturing, engineering, or industrial operations.
– Proven track record in leading and developing teams, with a focus on building capability and driving engagement.
– Strong understanding of international quality standards (e.g., ISO 9001) and audit processes.
– Proficiency in data analysis and reporting, with the ability to use insights to drive improvements.
– Demonstrated success in leading quality improvement initiatives, including root cause analysis and corrective actions.
– Project management capabilities, including planning, execution, and cross-functional coordination.
– Customer-focused mindset, with experience managing feedback and resolving quality-related issues.
– Knowledge of compliance and regulatory requirements, ensuring adherence to internal and external standards.
– Technical or engineering background, supporting product and process quality from design through delivery.
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you’re solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO₂ emissions.
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